About Us
AMFM has been trading since 2010 and our daily client needs range from two hours to more than two hundred hours daily. Around 75% of the thousands of hours our team spends cleaning each day is in a bar, restaurant or hotel and our thorough understanding of the hospitality industry makes AMFM an excellent choice of cleaning and support partner. An appreciation of peak, off peak and ‘shoulder’ seasonal trading guides our proposals to ensure that support is always proportionate to need.
We started in 2010, though, with office, retail and communal area cleaning and these areas are still very much a core part of our business. Many of the clients we have now have been clients from that time and our commitment to be a friendly, helpful company is reflected in a high customer retention rate, something which we never take for granted. Our smallest contract is as important to us as our largest one.
We are committed to being the best employers that we can be, and we are Living Wage Foundation Members. We actively encourage our customers to consider the benefits of contracts which incorporate the living wage although we naturally understand circumstances which might make this impractical for some.
We want to keep our customers for a long time but we don’t believe that contracts which ask for long notice periods or minimum terms are in the best interest of customer service, so we ask for a month at any time.
We’re approachable and always helpful; whether you’re a customer or not, advice and assistance is a phone call or e mail away and we’ll always be pleased to help with a query.
The cleaning industry is diverse and constantly changing, so whether you’re a client with an answer from your cleaning service provider that you don’t understand or a cleaning service provider trying to answer a question from your client which you want them to understand, we have a strong knowledge base within the company which we’re pleased to share with the world at large.
Employment law, specialist equipment queries, contract advice and industry best practice are particular areas of strength, but we love a challenge and have the resources to rise to one, so do feel free to contact us at any time whatever your circumstances.